Ethical business conduct and competence in focus

The Group’s code of conduct governs the work on ethics and anti-corruption. All employees must behave with respect and integrity towards their colleagues, business associates, customers or others with whom they come in contact with through their work. The Group’s ambition is to be an attractive place to work and aims to have a working environment based on loyalty and trust – and a corporate culture that attracts, and further develops competent and motivated employees. Job satisfaction and a good working environment are crucial if the Group is to retain competent employees. We therefore conduct extensive employee satisfaction surveys on a regular basis, normally every other year, to gain insight into how our employees perceive their job and the Group culture.

With regards to ethical conduct, the Group’s code of conduct requires Hafslund E-CO’s employees and board members to avoid situations that may give rise to personal and/or financial conflicts of interest. To facilitate reporting of events of concern, Hafslund E-CO has a dedicated whistleblowing channel.

Hafslund E-CO should also be a safe workplace, without accidents, injuries or losses. The Group has a zero vision for injuries and a target absence rate of less than 3.5 per cent. For the Group as a whole, we recorded a total of ten lost-time injuries and 12 non-lost-time injuries involving our own employees and suppliers working at the Group’s facilities in 2018. This corresponds to an injury rate of 4.2 lost-time injuries per million working hours (H1 indicator) and a total injury frequency (number of lost-time and non-lost-time injuries per million working hours -H2 indicator) of 9.2 for the Group. Of the ten lost-time injuries in 2018, all were related to suppliers. Hafslund E-CO had an absence rate of 3.6 per cent in 2018 due to sickness. In the Production business area, the absence rate decreased, while the absence rate in Networks increased in the same period. To reduce the overall absence rate we have implemented a number of measures including follow-up training for managers, as well as targeted measures at the individual level.

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